Expert Voices overview

Learn what Expert Voices are, how they shape your responses, and when to use built-in versus custom voices.

Written By Mark Ku

Last updated About 6 hours ago

What is an Expert Voice?

An Expert Voice is a response style layer that changes tone, framing, and perspective for your prompt.

When you select an Expert Voice, Chief keeps using that voice until you change it or reset back to default.

This helps you get answers in a format that better fits your task, such as executive summaries, coaching-style guidance, or domain-specific analysis.


Why use Expert Voices?

  • Faster alignment - get a response style that matches your intent immediately.

  • Better consistency - keep tone and format stable across related prompts.

  • Clearer collaboration - teammates can reuse the same voice patterns.

  • Flexible control - reset to default any time.

💡 Tip: Start with a built-in voice, then create a custom Expert Voice after you identify repeated style needs.


Built-in vs custom Expert Voices

You can work with three practical voice sources:

  • Built-in voices - ready-to-use voices provided by Storytell.

  • Project voices - voices shared with anyone in your current Project.

  • Private voices - voices only you can use.

Built-in voices are best for quick experimentation. Custom voices are best for repeat team workflows.

You can create your own Expert Voice too! Learn more here: Create and manage Expert Voices


Where Expert Voices matter

You can use Expert Voices from chat controls and voice management pages:

  • Project -> Chat -> Chat settings -> Expert Voice

  • Sidebar -> Expert Voices -> Chat (Start a chat using a specific Expert Voice)


How Expert Voices affect responses

Expert Voices primarily affect style and perspective, not your selected knowledge scope.

Here’s an example of Chief processing the same prompt, but with different Expert Voices:

  • As a Teacher

  • As a Business Executive

Your final response is shaped by multiple settings together:

  • Expert Voice - tone and persona

  • Intelligence - depth/speed of reasoning

  • Using - which files/labels/collections are in scope

  • Public Data - whether public web context can be used

If output feels off, review all four settings before retrying.